747link Privacy Policy

1. Scope and Application

This Privacy Policy applies to all personal data collected by 747link in connection with the registration, use, and administration of accounts on the 747link platform, including all games, payment services, bonus programs, customer support interactions, and communications. It applies to all users accessing the platform from the Republic of the Philippines and to Philippine nationals accessing the platform from abroad.

747link processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission ("NPC") of the Philippines.

2. Information We Collect

2.1 Registration Information. When you create a 747link account, we collect: full legal name, date of birth, gender, nationality, residential address, email address, and Philippine mobile number. This information is required to verify your identity and comply with PAGCOR and anti-money laundering (AML) regulations.

2.2 Identity Verification Documents. To comply with Know Your Customer (KYC) requirements, 747link may request government-issued identification such as a Philippine National ID, passport, driver's license, SSS/GSIS card, or PRC ID. Copies of these documents are stored securely and used solely for verification purposes.

2.3 Financial Information. We collect information about deposit and withdrawal transactions, including amounts, timestamps, payment methods (e.g., GCash wallet, PayMaya, BPI, BDO, Metrobank account details), and transaction reference numbers. We do not store full bank account numbers or card numbers on our servers.

2.4 Gameplay and Account Activity. We record gameplay history, bet amounts, game outcomes, session durations, bonus usage, and responsible gaming tool activations. This data supports fair play monitoring, responsible gaming obligations, and personalized platform experiences.

2.5 Technical and Device Data. When you access the 747link platform, we automatically collect IP address, device type and model, operating system, browser type and version, referring URL, pages visited, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimization.

2.6 Communications. When you contact our support team via live chat, email, or other channels, we retain records of those communications, including your queries, our responses, and any attachments you provide.

3. How We Use Your Information

747link uses collected personal data for the following purposes:

• Account administration: Creating, maintaining, and managing your 747link account, including authentication and access control.
• Payment processing: Executing deposits, withdrawals, and refunds through your chosen payment method, and reconciling transaction records.
• Identity and age verification: Confirming that you are at least 21 years of age and meet all eligibility requirements under Philippine law and our Terms & Conditions.
• Regulatory compliance: Meeting our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine laws.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, account compromise, cheating, and unauthorized access.
• Responsible gaming: Monitoring gaming patterns to identify players who may be at risk and offering appropriate responsible gaming tools and interventions.
• Customer support: Responding to your inquiries, resolving complaints, and improving our support services.
• Platform improvement: Analyzing aggregated usage data to improve game performance, user experience, and feature development.
• Communications: Sending service notifications, account security alerts, and where you have opted in, promotional communications about bonuses and offers on 747link.

4. Legal Basis for Processing

747link processes personal data on the following legal grounds under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract with you (i.e., operating your account and delivering platform services).
• Legal obligation: Processing required to comply with Philippine law, including KYC, AML, PAGCOR regulatory requirements, and NPC directives.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and platform improvement, where these interests are not overridden by your rights.
• Consent: Where you have provided explicit consent, such as for optional marketing communications. You may withdraw consent at any time without affecting prior processing.

5. Disclosure of Personal Data

5.1 747link does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

5.2 We may share your personal data with the following categories of recipients, strictly to the extent necessary:

• Payment processors: GCash (G-Xchange Inc.), PayMaya (Maya Bank), BPI, BDO, and Metrobank, for the purpose of processing your financial transactions.
• Game software providers: Third-party game studios and platform providers who supply the games available in the 747link lobby. These providers receive only the data necessary to facilitate gameplay and ensure game integrity.
• Identity verification services: Third-party KYC and identity verification providers engaged to assist with the verification of identity documents submitted during registration.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other government bodies as required by applicable Philippine law or court order.
• Professional advisers: Legal, accounting, and audit firms engaged by 747link, subject to professional confidentiality obligations.

5.3 All third-party recipients of personal data are required to maintain appropriate data security standards and to use the data only for the specified purpose.

6. Data Retention

6.1 747link retains personal data for as long as your account is active and for a period of five (5) years following account closure, in compliance with AMLA record-keeping requirements and PAGCOR regulatory obligations.

6.2 Identity verification documents are retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later.

6.3 Transaction records, gameplay logs, and financial data are retained for a minimum of five (5) years to comply with the Anti-Money Laundering Act and applicable tax regulations in the Philippines.

6.4 After the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines.

7. Security Measures

747link implements technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• OTP-based two-factor authentication for account access and sensitive transactions
• Role-based access controls limiting data access to authorized personnel only
• Regular security assessments and penetration testing of platform infrastructure
• Encrypted storage of sensitive data fields including identity document information
• Automatic session timeout for inactive accounts
• Incident response procedures for detecting and reporting data breaches in accordance with NPC requirements

While 747link takes all reasonable steps to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Cookies and Tracking Technologies

8.1 747link uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the platform. Cookies are small text files stored on your device when you visit our platform.

8.2 We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function, including maintaining your login session and remembering your language preferences. These cannot be disabled.
• Performance and analytics cookies: Used to collect aggregated information about how users interact with the platform, helping us identify and fix issues and improve the user experience.
• Functional cookies: Used to remember your preferences and settings, such as your preferred game category or deposit method.

8.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 747link platform, including login persistence and game loading.

9. Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by 747link:

• Right to be informed: To be notified of how your personal data is collected and used — as described in this Privacy Policy.
• Right of access: To request a copy of the personal data 747link holds about you.
• Right to rectification: To request correction of inaccurate or incomplete personal data.
• Right to erasure: To request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: To object to processing based on legitimate interests, including direct marketing.
• Right to data portability: To receive a machine-readable copy of certain personal data you have provided.
• Right to lodge a complaint: To file a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact our Data Protection Officer via the support team. Requests will be acknowledged within 72 hours and resolved within 15 business days.

10. Children's Privacy

747link does not knowingly collect personal data from individuals under the age of 21. Our platform is strictly intended for adults aged 21 years and older, consistent with Philippine law on casino-style gaming. If we become aware that personal data has been collected from a minor, we will immediately suspend the associated account and delete the data. If you believe a minor has registered on 747link, please contact our support team immediately.

11. International Data Transfers

Some of our third-party service providers, including game software providers and technical infrastructure partners, may be located outside the Philippines. Where personal data is transferred internationally, 747link takes appropriate contractual and technical safeguards to ensure the data receives a level of protection consistent with the Philippine Data Privacy Act. Such transfers occur only to countries or organizations that provide adequate data protection standards or where we have executed appropriate data transfer agreements.

12. Third-Party Links

The 747link platform may contain links to third-party services, including payment provider portals (GCash, PayMaya). 747link is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected directly by 747link.

13. Changes to This Privacy Policy

747link reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via email or in-platform notification at least seven (7) days before the updated policy takes effect. The effective date of the current version is shown at the top of this page. Continued use of the platform after the effective date constitutes acceptance of the revised policy.

14. Contact and Data Protection Officer

For questions, data access requests, complaints, or to exercise any of your rights under the Data Privacy Act, please contact the 747link Data Protection Officer:

• Email: [email protected]
• Channel: Live chat support, available 24/7 via the platform
• Response time: Acknowledged within 72 hours; resolved within 15 business days

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you are unsatisfied with our response to a data privacy concern.